If you were a client of your business what would your experience be? It is the business owner’s responsibility to see the situation from their and the client’s perspective. First … outline all the current steps you go through with a client. The following are the four most common stages: prospect, close the sale, new ..Read More

Whether you are writing a letter, an email or a presentation you want key points to be clear and easily understood. Everyone struggles with managing information overload so … Keep your communication – clear, concise and relevant. 1. Always start with a rough draft that allows you to let everything out – say everything you ..Read More

An effective organization is driven by individual strengths. The challenge unfortunately, with common distractions, conflicting priorities, unclear objectives, poor communication, and lack of trust, it’s easy to burn out and lose focus. As a Certified Facilitator of The 7 Habits of Highly Effective People 3-Day Workshop I found this information very interesting from the FranklinCovey ..Read More

Let’s look at what being focused means… Have you ever sky dived before?” Imagine what it would be like… You are in a perfectly safe, functioning and reliable plane that has taken off. As the plane begins to climb and the earth below becomes less and less recognizable you decide … this is the time ..Read More

Do you see meetings as a waste of time? An interruption? Unproductive? When you don’t have enough time in the day to get everything done, attending a meeting with no agenda, time wasted in pointless discussions and no clear decisions can feel like a real interruption to your day. Not all meetings are this way, ..Read More

Part of the struggle in making a decision depends on whether we are focused on being clear or being certain. Let me explain …. Clarity is knowing what we want and taking the steps one by one working towards the goal. This allows the process to unfold as opportunities and ideas present themselves. Always keeping ..Read More